The entertainment was also average Brian, USA The staff went above and beyond to rectify this unpleasant situation. He was very attentive and helpful. We didn't make it up been to the Island 5 times first and last time ever to a Sirenis. Have a good trip! Prefer other other in Punta Cana. They were very nice, especially Leonardo Mes amis at the pool bar. Lots of palm trees on a beach.
The animacion staff plan events for people to participate or to watch participants play which united everyone. We had a great family suit after remodeling with the nice king bed. The rooms are very clean and so is the beach.
Nice pool for kids. It wasn't in the best shape and wasn't comfortable as I would expect but kids were sleeping well.
Also I enjoy the shows the animacion team showcases every night, they are very entertaining and fun to watch with family Luis, Dominican Republic The view was great. Dmm, USA I like the room that they finally assigned us to after having to go through two other horrible rooms and wasting an entire day of our precious vacation time by having to go back and forth to the front desk.
The special Thanks to Franklyn, he was our butler.
Room was very nicely decorated. Karina, Dominican Republic Included wi-Fi,It is preferable that they charge you in the package and they tell you that it is free to have to pay in the desk a ridiculous amount for wifi that you can not use in the whole hotel Miguel, USA the food at the restaurants was very good, plenty variety Donna, United Kingdom The water rides for the kids but too much locals on the week-end.
Davide C, Sun Aug 26 I do not recomment Sirenis for vacations. You are very lucky if you get to meet Jimmy and Gysel concierge and the waitress Giovanna! The biggest plus is stuff!
Nothing special but we were always able to find something for everyone. Good to have soda, beer and cold water stocked in the refridgerator. The minus is the sofa, my kids were sleeping on.
Overall good impression and great memories! The staff there is also very friendly.
The comments and opinions on this Ratings and Reviews section of our website are the views and opinions of TripAdvisor members and AppleVacations. And was pleasantly surprised after we got there.
I would definitely go back! The front desk staff were very pleasant and accommodating, especially a young lady by the name of Sandra. So, good chance to learn some Spanish! The buffet was great- they always switched the menu up to give you something different every night.
Juan, Dominican Republic We'll i like the aesthetics of the resort.
The territory was great and clean. They are providied 'as is' and we accept no responsibility for any loss, injury, inconvenience or other damage resulting from this information.
Our concierge person was great- got our dinners booked and helped with our Scape Park- Blue Hole- excursion. The food was OK. We were able to separate our rooms with kids by sliding doors.